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The Camera Setup software cannot find the camera on the network using a MAC

Due to the secure nature of Mac computers there may be particular configurations and settings which do not allow the Camera Setup

The instructions below will allow the setup software to find the camera on the network

OSX 10.4 (Tiger)
1. Click on “System Preferences”
2. Click on “Sharing” in the Internet and Network section.
3. Select “Firewall” tab then click “Advanced”
4. Make sure the check box next to “Block UDP Traffic” is un-ticked then click “Ok”
5. Quit System Preferences and test the Camera Setup software again.

OSX 10.5 (Leopard)
1. Click on “System Preferences”
2. Click on “Security in the “Personal” section
3. Select the “Firewall” tab
4. Select “Allow all incoming connections”
5. Close the window and wait for a few seconds (around 30 seconds) for the system to update the adapter settings then run Camera Setup.


OSX 10.6 (Snow Leopard)

1. Click on “System Preferences”
2. Click on “Security” in the “Personal” section
3. Select the “Firewall” tab then click on “Advanced”
4. Select “Automatically allow signed software to receive incoming connections”
5. Click on the “+” button and locate and select the Y-cam Setup program then click “Add”. You should now see “Y-cam – Allow incoming connections” in the table.
6. Close the window and wait for a few seconds (around 30 seconds) for the system to update the adapter settings.
7. Press and hold the control (ctrl) button on your keyboard and click once on the Y-cam Setup Icon. This should open a menu. Click on “Get Info”
8. In the “General” section, make sure “Open using Rosetta” is ticked then close the window.
9. Close any Camera Setup that are running then run the program again.
The set-up program should find the camera at this point.

Please Note: Leaving ports open can expose you to malicious attacks from the internet or other computers around you. Please make sure you revert the settings back to their current state after following any of the above procedures and setting up your cameras.

 

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