Back to Support

 

I upgraded to Windows 7  and now I cannot record.

 

This is because of security issue in Windows 7 (and Vista).

To work around the issue, you need to run Internet Explorer as an Administrator

1) In Windows, click the Start button to open the Start Menu.
2) Locate and RIGHT click Internet Explorer in your program listing.
3) From the menu, select "Run as Administrator"
5) If a User Account Control box pops up, click Allow in the dialog box.

Once Internet Explorer opens, type in the address of the camera and proceed to record.

 

Back to all Support